Quantcast
Channel: Alienware Forum - Recent Threads
Viewing all articles
Browse latest Browse all 13048

Alienware M17x black screen crashing when using HD Graphics card

$
0
0

Hello everyone. I have had my Alienware M17xR3 for a while and it used to run excellently. One day, I noticed that games weren't running as well as they used to. I checked the Device Manager only to notice that my AMD Radeon HD 6970m card had completely disappeared from the list at random. Only the Intel Integrated 3000 card was there.

I flashed the BIOS to the newest one on Dell's site and it appeared and everything worked perfectly for about 6 months. Then out of nowhere and after no changes at all I could see, my laptop would run Windows then go to a black screen before the login screen and crash. I ran safe mode and found the AMD card was causing it so I unistalled it completely and my laptop runs fine. 

However, this is quite annoying that I cannot play games at all or use it for what I bought it for. I have followed every known tutorial online and tried everything I could think of, but as soon as the AMD drivers are installed, it crashes after reboot. I have installed the drivers from Dell's site, the AMD site and other sites and it makes no difference. I have considered reinstalling Windows, but I wouldn't want to do all that just to find it ends up exactly the same. Plus I don't have a disc with Alienware drivers so I don't know what I'd do then. Any help?

Specs:

Windows 7 Home Premium

Intel HD 3000 and AMD Radeon 6970M HD cards

Intel Core i7-2630QM

6gb RAM 


Viewing all articles
Browse latest Browse all 13048

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>