Hi, I'm trying to restore my laptop to its factory settings but I'm coming up on an issue. Alien Respawn is installed on my machine, and when I click 'Restore entire system to previous date' it lists the correct name and time for the factory image.
However, when I click restart and am brought to the Recovery menu, AlienRespawn Recovery and Emergency Backup is not an option. Choosing System Recovery only lists the date of the last critical Windows update from a few days ago, so that isn't very helpful.
A while ago I had reformatted my C drive, but I left the Recovery and OEM partitions alone. Is it still possible to return to the factory state or do I just need to reformat completely and start over?
Thanks.