Good day guys and ladies,
I just bought my Alienware 17-R1 two months ago, and it seems to work very well. Then, just a week ago, my AlienFX just keep in red eye colour and it saying:
"cannot communicate with the computer due to hardware or software problem"
I tried to search for resolution on your webpage but none of them are helpful. My service tag is :<deleted your private information>. By the way, I tried to uninstall and reinstall Command Center as well as dotNet many times. This did not fix the issue. Please just provide some solution because I got this machine from my friend. I'm from Vietnam and cannot call for Support service.
Thanks for you attention.