I order an alienware 18 on 24/06/2013 .... was in pre production for 21 days, a dell rep told me to cancel and reorder... I did ... waited 7 days and had the same problem, then they figured it out and said I had to cancel for some issue on their website which caused "Thank you for choosing Dell" item to appear twice in my order .... I then reordered AGAIN, which dragged on too long cause they forgot to switch the authorization on my credit card to the new order ...
Now Dell are telling me that they're out of stock on: 768GB RAID 0 (3x256GB SSD) + 256GB mSATA SSD Storage Drive
Imagine ! ... after waiting from the 24th of June ... they tell me they cant build my laptop! I can't believe all the trouble I've been through ... now they said please cancel and reorder with the available stock, which the best among is 1.5 TB HDD with mSATA Caching, but I wanted all SSD ... they said, you could do that or you could wait but we don't know when we're going to have the stock of the 768GB Raid config .... Now I'm totally lost because I don't know if they're truly out of stock or they're having some technical problems with that specific configuration of 768GB RAID 0 (3x256GB SSD) + 256GB mSATA SSD Storage Drive
Someone please help!!!
More on my selected config below:
768GB RAID 0 (3x256GB SSD) + 256GB mSATA SSD Storage Drive
32GB Dual Channel DDR3L at 1600MHz
Dual NVIDIA GeForce GTX 780M with 4GB GDDR5 - NVIDIA SLI Enabled
Overclocked 4th Gen Intel(R)Core(TM)i7-4930MX Processor (8MB Cache, up to 4.3GHz w/ Turbo Boost)
Now my order is still in Pre-Production ... and I have no idea whether to wait (dunno if waiting will actually get me what I want) or to cancel or what... maybe Dell doesnt want my money and would rather have me go to Eurocom