I just purchased this on eBay and found fusion and touch were not working, I also read the update had facial recognition so I wanted to update it. It installed but when I launch the program I get a long error message and the program shuts down. Facial recognition works fine. I'm running windows 7 (was updated from Xp I believe as the original command center was running from that) this is the update I installed.
http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=DVV2X
did I do something wrong?