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Alienware MX17 R3 issue with Optical Driver and Card Reader

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Hi everybody,

I have a Alienware MX17 R3 and since I uninstalled Daemon Tools Lite my Optical Driver (CA30N) and Card Reader (9-in-1 Card Reader) won't work.
I called Dell more than three times already, they keep saying that I need to replace both parts but they don't even tell me to download anything.

I already ran Alien Autopsy, Dell System Detect and the other test that runs on the boot screen, they don't show any problem with my Card Reader and Optical Driver.

I browsed Dell's website for the drivers, installed them but didn't work, I just don't know what else to do.

By the way, I'm from Brazil and they charge, here, U$400 to fix your computer, so please help me!

Thank you!


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