I purchased my Alienware M15X Laptop back in June of 2009 so I do not have a service tag at the bottom of the unit.
I recently formatted the OS and upgraded from Vista to Windows 7 Proffeisonal. Once Win7 was installed, I did all the recommended updates (there were about 100 of them).
My AlienFX lighting was identical as it was on Vista (all zone lights were set at neon green). I've read many stories from customers that have NO lights what so ever once the OS was updated. I've now updated the Alienware Command Center to the newest version from downloads @ dell.com . When I open up the command center and goto 'AlienFX', I get the dial where you can choose colors for your theme. However, that is all that exists. There are no zones, colors, or hardware to choose from. Everything uis blank with no options. It is obvious that the Command Center is not finding the zones/hardware it seems.
Does anybody have ANY suggestions to help? I simply want to change the color of my zones/theme.
Regards,
Ken