Cannot use AlienFX on Alienware Command Center

I recently purchased an Alienware M17. It was second-hand, and so it was restored to factory settings.

When looking for Command Center to change my keyboard colour, I could not find it. I downloaded several, but they all appear to give me the same error message when wanting a tutorial on how to use AlienFX.

Here is a link to a picture of the error on my screen;

https://skydrive.live.com/#!/view.aspx?cid=86EA949C6F4EBFD8&resid=86EA949C6F4EBFD8%21181&app=Word

I hope someone can help. I'm getting rather frustrated.

-Aaron Bell