I was wondering if Dell/Alienware has released updated ATI drivers. The drivers suggested on the website are at version 9.x and I believe ATI's current version is around 15.

I did a search and the last topic about this is over a year old, and was unanswered. Since Alienware laptops seem incompatible with ATI's standard mobility drivers, I'm hoping that I've missed something on the website and Dell/Alienware has updated drivers stashed somewhere.

My system is an m17x from 2011 using an AMD 6990M video card.

So i'll be playing a game and all of the sudden the screen will freeze and the audio will stutter like *** and I'll have to force my PC to shut down. I've got DxDiag, MsInfo and sfcdetails ready if you need them.

When I try to install Windows 7 in UEFI Mode I get stuck at Starting Windows. When I try in legacy BIOS mode it starts up just fine. I have tried using USB flash drive and DVD that came with the computer.

I just purchased the Alienware 15 with a 250ssd M.1 and a 1tb slave but One Drive and Drop Box must install on the C (primary) drive leaving my primary drive full.

I would like to purchase an Transcend MTS600 - Solid state drive - 512 GB and install it on my M.2 slot and later transfer to my M.1 to make this my primary drive and format the original 250SSD and install in my M.2 slot

Can this be done??

Any recommendations on cloning software?

Hi,

My Alienware M17x R3 seems to have a problem with the Motherboard as I am getting an error on the PCI Express Status Test with code WPE01-EJW.

I have problems when playing games it exits to desktop and also I get frequent BSOD errors.

I have my laptop for over 4 years now and I had various problems with it. (8 beeps and similar issues)

Service Tag "<ADMIN NOTE: Service tag removed per privacy policy>1"

I would appreciate any sort of help.

Thanks

at times when I start my M17XR4 and the Windows logo comes up the dotted circle starts to go around then stops after 1 or 2 revelations and the only way around is to turn it off then restart any idea has to whets causing this

First off I'd like to start by saying I've already used my warranty to repair my power socket. My laptop ran so hot it melted the entire plastic piece that I plug the charger into.

My number one concern is my temperature. Right now even if I play older games my laptop runs so hot it automatically shuts off. I've read that the m14x does run pretty hot but is that normal? It runs 65-70c on idle, and heats up to the point that it shuts down when I run games.

Secondly, around the time it started over heating and shutting down I noticed the performance slowed way down. I used to be loading games like skyrim on ultra high instantly and it has gotten progressively worse

thirdly I would like information about replacing my screen, It has a small crack that really isn't that big of a deal (Doesn't get in the way really) but I still need to get it fixed.

I'm not really sure how to diagnose my problems or get specs or anything like that so bear with me.

Here is my dxdiag (if it helps)

------------------
System Information
------------------
Time of this report: 6/14/2015, 11:41:09
Machine name: CHRIS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150427-0707)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware 14
BIOS: InsydeH2O Version 03.73.02A09
Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8078MB RAM
Page File: 3038MB used, 13114MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_05A91028&REV_06
Display Memory: 4045 MB
Dedicated Memory: 973 MB
Shared Memory: 3071 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN1492
Native Mode: 1366 x 768(p) (60.003Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3496 (English)
Driver Version: 10.18.10.3496
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/7/2014 07:21:56, 26168168 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4756-11CF-E477-A425BBC2C435}
Vendor ID: 0x10DE
Device ID: 0x0FE4
SubSys ID: 0x05A91028
Revision ID: 0x00A1
Driver Strong Name: oem184.inf:IntelGfx.NTamd64.6.1:iHSWM_w7:10.18.10.3496:pci\ven_8086&dev_0416
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / Headphones (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0668&SUBSYS_102805A9&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7260 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/3/2014 01:51:46, 3986392 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7260 (English)
Driver Attributes: Final Retail
Date and Size: 6/3/2014 01:51:46, 3986392 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFEEB, 0xDEEF
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics SMBus TouchPad
| Matching Device ID: *dll05a9
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x276D, 0x1119
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 238.9 GB
Total Space: 704.9 GB
File System: NTFS
Model: ATA WDC WD7500BPKX-7 SCSI Disk Device

Drive: Y:
Free Space: 2.0 GB
Total Space: 10.4 GB
File System: NTFS
Model: ATA WDC WD7500BPKX-7 SCSI Disk Device

Drive: D:
Model: HL-DT-ST DVD+-RW GS40N SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) HD Graphics 4600
Device ID: PCI\VEN_8086&DEV_0416&SUBSYS_05A91028&REV_06\3&11583659&0&10
Driver: n/a

Name: NVIDIA GeForce GT 750M
Device ID: PCI\VEN_10DE&DEV_0FE4&SUBSYS_05A91028&REV_A1\4&1945F9C9&0&0008
Driver: n/a

Name: Intel(R) HM87 LPC Controller - 8C4B
Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_05A91028&REV_05\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_05A91028&REV_D5\3&11583659&0&E3
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_05A91028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_05A91028&REV_D5\3&11583659&0&E2
Driver: n/a

Name: Ethernet Controller
Device ID: PCI\VEN_1969&DEV_E091&SUBSYS_05AD1028&REV_10\4&2495DC50&0&00E2
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_05A91028&REV_05\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_05A91028&REV_D5\3&11583659&0&E0
Driver: n/a

Name: Killer Wireless-N 1202 (2.4GHz and 5GHz)
Device ID: PCI\VEN_168C&DEV_0034&SUBSYS_20031A56&REV_01\4&96B04DB&0&00E4
Driver: n/a

Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_05A91028&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_05A91028&REV_05\3&11583659&0&FA
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_05AC1028&REV_01\4&1902653B&0&01E3
Driver: n/a

Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_05A91028&REV_05\3&11583659&0&E8
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_05AC1028&REV_01\4&1902653B&0&00E3
Driver: n/a

Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_05A91028&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor DRAM Controller - 0C04
Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_05A91028&REV_06\3&11583659&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_05A91028&REV_05\3&11583659&0&D8
Driver: n/a

Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_05A91028&REV_06\3&11583659&0&08
Driver: n/a

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #5 - 8C18
Device ID: PCI\VEN_8086&DEV_8C18&SUBSYS_05A91028&REV_D5\3&11583659&0&E4
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers / Headphones (Realtek ,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers / Headphones (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

After updating to the newest bios from A00 to A04,  cpu temperature shoots up to 98' after 1 minute of benchmark. And the fan turns on and off repeatedly while surfing the web. 

Hi,

I need a technician to come out and assist me with my Aurora R4 ALX or alternatively i need it sending in for a diagnosis and possible repair. How can i do this please?

I know this a problem with the hardware, not the software. My Alienware 17 laptop picks up the mic saying it is working fine, but it won't pick up any sound. Same with webcam. I've read that maybe the wires are caught on something and i need to put the wires back in their places so that the computer can pick them up again. How would i go about doing so?

I’ve been having issues with my R-4 graphics, which are GTX 690’s in SLI. They won’t take driver updates, and Windows keeps shutting them down, with error messages that say there is a “hardware problem” . Tried re-seating the card, and innumerable hours in chat and email with NVidia hasn’t brought a solution, and I’ve decided to replace the aging 690’s with the GTX970 (single card for now). See any compatibility issues with doing this? The 690’s are three years old, and that seems to be about the limit for the Chinese junk that we’re forced to use.

System is Win 7 64-bit SP1, Intel i7 3939K@3.20 GHz Sandy Bridge-E 32nm, 16GB DDR3 RAM@799MHz, MB is Alienware 07JNH0.

I’m open to suggestions as to any other card that might do the job, but it needs to be in the $350 ballpark I can get the 970 for. Thanks for any comments.

Hello guys, so my alienware m17xr4 will not read my nvidia graphics card anywhere not on device manager not in BIOS, have no idea what to do. How do i tell if it is dead? 

I just purchased a new Alienware X51 R2 to replace an older model Alienware with a Radeon card that I bought in 2012. My old machine did a serviceable job running games, and I was getting about 30 FPS on Grand Theft Auto 5 running at (mostly) high settings with 1440 X 900 resolution. For most games, I could play on normal settings and get 30+ FPS, and I was happy with it. Not so with the new X51 R2 I purchased.

I noticed almost immediately that my FPS with GTA V was extremely low. When I start up a game (at 1920 X 1080 with Normal settings), the FPS is around 120 and the game plays smooth as butter, but as soon as I start moving it begins to drop until it's in the 15-20 range. Getting into a car is even worse, with FPS readings between 5 and 10, and at that rate it's impossible to play. The problem seems to occur no matter what resolution I run the game at or if I push the graphic settings to the lowest available.

I figured it was a driver issue, so I uninstalled all NVIDIA software and drivers and did a clean install of the drivers, but that didn't help. I then started downloading and testing some of the other games I have to see what my FPS looks like with them. Note that I tested each game by first letting the game choose the graphics setting, then I tested it again on the lowest settings at 1920 X 1080 and 1440 X 900.

• Skyrim on old PC: 40 FPS and smooth at 1600 X 900
• Skyrim w/ default setting: 8-12 FPS and lots of stuttering and lag
• Skyrim @ 1920 X 1080: 12-15 FPS with less stuttering but with terrible mouse and keyboard lag.
• Skyrim @ 1440 X 900: same as at 1080
  
  
• RAGE on old PC: 50-60 FPS and smooth at 1600 X 900
• RAGE w/ default settings: 25-35 FPS, but ran pretty smooth. 
• RAGE @ 1920 X 1080 and 1440 X 900 : runs the same as the default settings
  
  
• CoD4MW on old PC: 50-60 FPS and smooth at 1600 X 900
• CoD4MW w/ default settings: 10-15 FPS and a lot of stutter
• CoD4MW @ 1920 and 1440: 10-15 FPS and a lot of stutter
  
  
• Civilizations 5 on old PC: 40-50 FPS and smooth at 1600 X 900
• Civ5 on default settings: starts at ~35 FPS and drops until it's under 20. Game play is fairly smooth as long as I'm not scrolling the map.
• Civ5 on 1920 X 1080: like with default settings, starts at ~ 35 FPS and starts dropping immediately.
• Civ5 on 1440 X 900: much better in that it starts at 60 FPS, but like the others, begins dropping after a few minutes, just not as far. It bottoms out in the lower twenties.
  
  
• Roller Coaster Tycoon 3 on the old PC: 90+ FPS at the highest settings (game came out like 10 years ago)
• Roller Coaster Tycoon 3 at 1600 X 900: 50-60 FPS and pretty smooth.
  
  
• Dead Island on old PC: 40-50 FPS and smooth at 1600 X 900
• Dead Island at 1920 X 1080: 5-10 FPS and lots of stuttering and mouse/keyboard lag.
• Dead Island at 1440 X 900: 10-15 FPS and stuttering with some mouse lag.

Here's a list of some of the things I've tried:

1. Downloaded FRAPS and used it instead of the built-in FPS tool w/ Steam. The FRAPS readouts matched the Steam readout. 
2. Wiped away the old NVIDIA drivers/software and did a clean install of the driver only.
3. Turned off VSync and tried the Adaptive VSync; neither helped.
4. I purchased a Roccat keyboard and mouse and wondered if they were part of the problem, so I uninstalled them and used a plain Microsoft keyboard and mouse. Didn't help.
5. Set the game executables to Highest priority in task manager. No good.
6. Watched CPU usage, memory usage, and disk IO while playing to see if I'm having any hardware bottlenecks. CPU usage never got above 20%. Memory usage never got above 37%. Disk IO never got above 10% after the initial load.

System Specs:

• Alienware X51 R2
• Windows 8.1
• CPU: 4 core Intel i7 4790 @ 4000 MHz
• RAM: 16 Gb DDR3
• Graphics: NVIDIA GeForce GTX 960 w/ 2 Gb memory
• HDD: 7200 RPM Toshiba DT01ACA200 

I'm pulling my hair out trying to figure out how I can resolve the issue. This is the first time I've owned a GeForce card (always had ATI Radeons in the past), and I'm starting to question that decision. The only game I've been able to get decent framerates on is 10+ years old, and it's pretty frustrating.

Anyone have any idea what else I can do to move towards a resolution?

Hey I bought a new x51r2 thats i5-4460 6mb cache and 3.4ghz. It runs on a gtx 750Ti 2GB GDDR5. Im wondering if this can pull of games such as league of legends, payday2 and stuff like that. However the problem is Im probably gona look for games that need a good graphics card and I know lots who use a 970 on x51r2. Is there anything I should watch out for while doing this? I think I have a 330psu and should I buy one with 2 fans or 1 and what do I do with the driver on the pc before upgrading it and what to do after upgrading it. Should I need to install new drivers or will a cd come with the graphics card? Thank you

The situation :- I have purchased an Alienware R2 17" with top spec mid April 2015, with 16gb ram, Iq4980 processor, 256gb SSD drive etc at around £2000.

Basically since day one the system has not worked properly. I suffered from the throttling issue with the insufficient power from the 180w PSU. That is not the big issue.

I have consistently suffered with blue screening, I first reported these issues on 22/4/2015 and expected a new PSU would fix the problems. It didn't. Every single time I load a game and the system becomes under load it just blue screens and shuts down within 2-3 minutes. After restoring windows numerous times, doing various diagnostics, 6 weeks later finally a repair was organised where my motherboard was replaced.

Since the motherboard has been replaced the blue screening happens at ANY time, during start up, just on the desktop, browsing the Internet, you cannot even keep the laptop started up for more than 2 minutes without it shutting down and blue screening.

For me, Alienware was a brand that I thought were good. I thought their laptops were excellent. I spent so much money buying a top of the range model, and it has NEVER worked as it should do. I have never had such a bad customer service experience with any company.

The resolution I want from Dell/Alienware is just a replacement machine, I don't even want a refund, just a replacement machine as I have given them a chance to repair the machine and it has come back WORSE than before. I have completely lot confidence in them. I need the laptop for every day use for work most importantly and gaming secondly, and now I can't even use the Internet or use Microsoft Word. It is a useless brick. I cannot accept a 2nd repair as who knows, it might not even turn on when I get it back this time.

I am now at the stage where I can get no response from Dell/Alienware customer service, I still have never spoken with a manager from Dell/Alienware as the technical support point blank refuse to put me through to them ever, and now I have a useless machine. It is not unreasonable to have the laptop swapped for the same model, one that works.

What can I do? At this stage, I would never ever ever recommend buying an Alienware laptop due to the terrible quality and experience I have had so far.

And Dell/Alienware won't approve my forum post. This is censorship. 

Basically, in my honest opinion, never buy a Dell/Alienware laptop. It is the worst decision I have ever made, and now I am left with a £2000 brick that is useless. Cannot even turn it on for more than 1 minute or a bluescreen appears. 

Hey guys

So I am attempting to set up my x51 with two monitors, one for gaming one for Internet etc, however, the hdmi slot at the top of the tower has a cover over it with the circle and line through it suggesting no access? Is there a way to remove this cover?

Hello,

I would like to know if there is support for windows 10 if I were to upgrade, and if my system which is running windows 7 would work if I were to up date to windows 10?

I checked the drivers section for updates to BIOS but they are very dated.

Any help would be most welcome, I am sure there are a few others out there with these systems?

I'm facing this weird problem where my alienware 14 abruptly shuts down while rendering scenes in my 3d modelling program, but this happens only when the AC adapter is plugged in. When i am running on the battery and trying to render the same scenes, they work flawlessly without any glitches. I can't get my head around the issue. My gpu temperatues for the intel HD 4600 fluctuates pretty rapidly in the range of 60-90 degree sometimes while the NVIDIA GT 750m shows steady around 60 degrees.

In the process of reinstalling several drivers due to BSODs, I accidently deleted a network driver. I can not access my internet without an ethernet cable. 

I do not have any previous System Restore points, and when i try to scan the internet for the driver with the option in Device Manager, it states that it can not find anything.

The Drivers on the Dell page do not seem to fix this problem.

My laptop is an Alienware M17x r4.

Any help would be appreciated.