I Bought AW 18 i7 4800MQ from retail, but the Ship date: Not available
I cant see the ship date in my service tag why? Ship date: Not available
View ArticleM17x-R4 GPU Issues. GTX 675m
Good Friday everyone. This is going to be a rather lengthy post. I have a serious issue now with my laptop, Alienware M17XR4. Ever since Nvidia released their latest driver on January 7th, 2014, my...
View ArticleConstant crash to black screen on Aurora R4
My Aurora R4 often crashes to a black screen when I am playing games, causing me to perform a hard shut down and restart the system. I have tried many times to find out what is causing the crash but...
View ArticleCrashes & Sudden FPS Drop (i7 480k 3.7GHz, 16GB Ram, Radeon R9 290x)
Hi,So I think I've only had my Alienware Aurora R4 for about 2-3 Months. Within the first month the PC would crash and reboot itself while gaming. Doesn't matter if it's a new graphically intense game...
View ArticleAlienware M15X 260m to 460m upgrade, Now won't boot
Hi all, I recently decided to upgrade my 4yr-old m15x's graphics card from a nvidia 260m to a 460m (another old card I know but I'm on a budget), however after installing the new card my computer won't...
View ArticleM17x R2 won't clean install windows 7 from USB
I recently had an issue where my M17x R2 froze and on reboot it went to a black screen with a movable cursor. I decided to do a clean install of windows 7 but I had to make a USB bootable installer,...
View ArticleAuroara-R4, motherboard slot question for owners
The Aurora-R4 motherboard has the following slots =PCIe x16PCIe x1PCIe x16PCIe x1But, due to the width of most of the PCIe x16 video cards in the top slot, there should not be a PCIe x1 card in the...
View ArticleLow gaming performance on alienware
HelloI have alienware m17x4, gtx675m 2G, 4G of Ram also A12 BIOS and all upp-dated drivers.But I cant understand about performance.When I try to play games like borderlands 2, skyrim the FPS gonna drop...
View ArticleAlienware M11x power brick P2PCP way too hot
Hello,I've got an m11x R3 and the power brick is really, really hot. It doesn't make sense for a 90W adapter to be putting out probably 100W of heat! Its out of warranty but has been nearly this hot...
View ArticleAlienware M17x-r2 - LCD not turning on
Hi I opened up the laptop using the service manual to clean out the heatsinks for the GPU and the CPU. I also removed and reapplied thermal paste. I remove the display cable and camera cable from the...
View ArticleAlienware upgrade
I recently got a used Alienware M18 x R1 and aside from having lock up issues playing a few games I love it. Is it possible to upgrade from the GeForce GTX480m to the GTX560? or 580m?. I am on a very...
View ArticleAlienware M18xR2 screen went black and won't start up
Hello all,I seem to be having a major issue with my Dell Alienware M18xR2 laptop. I have had it for about a year and 3 months now, and have as such had no major issues with the computer and enjoyed...
View ArticleClik here to view.
Nvidia GTX780 Primary Surface Test Failed.
Just got a new Aurora R4 about a week ago and the Hardwear Diagnostics scan keeps telling me that the Primary Surface Test for the GTX 780 has failed, error WVC07-LTD. There doesn't seem to be any...
View Articleordering Alienware 14
I am trying to order the 14 on the website with 768GB SSD Triple (512G (SSD X2 RAID0) + 256G (mSATA with IRST partition)) but you have to deselect the optical drive and there is no way to do this. so...
View ArticleClik here to view.
PLEASE HELP My Alienware aurora R4 keeps crashing when i play certain games...
My aurora r4 will crash when i play games like space engineers, Planetside 2 and other games.Can someone tell me why and/or how to fix this i just got the computer. I just got the computer a month or...
View ArticleAlienware 14 Startup/Shutdown Problems
About a week ago, I started having a peculiar problem with my Alienware 14 (which I ordered late January of this year). Upon startup of most games, it would run and then spontaneously shut down in the...
View ArticleAlienware X51 - what are the normal CPU temps?
Thought I'd post a separate thread about this because I think it's distracting the graphics upgrade thread a bit.I suspect my CPU is running too hot in idle, so I was interested to know what kinds of...
View ArticleOverheating issue
as of recent, when i run any games such as world of warcraft battlefield etc, i notice my temps sky rocket after a few minutes, and sometimes even forces my laptop to shutdown. i noticed on WOW i was...
View ArticleBattery Backup
Just installed a whole house generator and now need a battery backup for my desktop. It has a 1100 watt power supply. as it is on sleep mode most of the time I need battery backup to keep the computer...
View ArticleAlienware 18 charger randomly failing
Up until yesterday I had no problems with my Alienware laptop. Then I turned it on and now every few minutes it acts as though the charger has been unplugged even though it hasn't been. There is no...
View Article